FREQUENTLY ASKED QUESTIONS
What are Moon Drops?
Moon Drops are large water filled bags that give you a feeling of weightlessness. They are not very bouncy but quite solid, like walking on a firm waterbed.
Do the Moon Drops get very hot?
Surprisingly the Moon Drops do not get as hot as one might think because they are filled with water. However please be careful if you are concerned.
Do I need to take my shoes off?
Yes, everyone must remove their shoes to climb on a Moon Drop
How much does it cost?
General admission to experience the Installation is FREE.
How can I purchase tickets?
There is no need to book. The Moon Drops are open 10am-8pm January 9-28
What ages is Moon Drops appropriate for?
Moon Drops is suitable for all ages – all children must be supervised by a responsible adult at all times.
How long can I stay?
Visitors are welcome to stay as long as they like but we find that most people spend about 10-30 minutes.
Will there be a long line to get in?
The Moon Drops are open and accessible to everyone, without a queueing system. If the Moon Drops site is very busy we encourage you to come back at another time.
Can I bring my pet?
Animals and pets are not permitted onto the Moon Drops
Can I bring my camera?
Hand held cameras are permitted on the perimeter of the installation, but not while jumping. To ensure all guests have a great experience, we also ask that you leave your large tripod and lights at home.
Is there a hashtag?
Please use #sydfest when posting your shots on social media.
Do the Moon Drops ever get cleaned?
The sun and rain are natural cleansers, however we do have cleaning materials on site if there is an incident.
Can the water be recycled?
Yes! Sydney Festival has arranged for the water in the Moon Drops to be used to water gardens after the festival is over.
Accessibility at Moon Drops
Anyone requiring assistance during their visit are encouraged to one of our friendly Front of House staff when you arrive.
Toilets
There are accessible toilets nearby in Darling Harbour.
First Aid
If you need First Aid, please notify Moon Drops staff immediately.
Lost and Found
If you lose and item at Moon Drops, please check with event staff to see if the item has been found. If we have not located your item, we suggest you visit our Front of House staff and register your lost item in case it is located at a later date.
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